Privacy Policy

Welcome to eBookingHub.com ("eBookingHub", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use our website and car rental booking services.

By using our Platform, you acknowledge that you have read and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information
  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Payment Information
Rental Information
  • Pickup and Return Locations
  • Pickup and Return Dates
  • Vehicle Preferences
  • Driver's License Information
  • Driver Age
  • Additional Driver Information
Technical Information
  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies & Similar Technologies

2. How We Use Your Information

Your information is used to:

  • Search and process vehicle reservations.
  • Confirm and manage bookings.
  • Send booking confirmations and reminders.
  • Process secure payments.
  • Provide customer support.
  • Verify rental eligibility.
  • Improve our website and services.
  • Prevent fraud and unauthorized activities.
  • Comply with legal obligations.
  • Send marketing communications where permitted.

3. Information Sharing

We may share your information with the following parties:

Car Rental Providers

To process, confirm, modify, and manage your vehicle reservation.

Payment Providers

To securely process payments, refunds, and related financial transactions.

Service Providers

Including hosting providers, cloud providers, analytics providers, email service providers, customer support vendors, and trusted business partners.

Legal Authorities

Where required by law or necessary to protect our legal rights, investigate fraud, or comply with government requests.

Important: We never sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality.
  • Remember user preferences.
  • Analyze visitor behavior.
  • Measure website performance.
  • Personalize content and offers.

You may disable cookies through your browser settings. However, certain features of the Platform may not function correctly.

5. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal information, including:

  • SSL Encryption
  • Secure Servers
  • Access Controls
  • Continuous Security Monitoring
  • Protected Payment Processing

Although we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

  • Manage bookings.
  • Provide customer support.
  • Meet legal obligations.
  • Resolve disputes.
  • Enforce our Terms & Conditions.

When no longer required, your information will be securely deleted or anonymized where permitted by applicable law.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your data.
  • Withdraw your consent.
  • Restrict certain processing activities.
  • Object to marketing communications.
  • Request a portable copy of your data.

8. Third-Party Websites

Our Platform may contain links to third-party websites, including car rental companies and payment providers. We are not responsible for their privacy practices or website content. We encourage you to review their respective privacy policies.

9. Children's Privacy

Our Platform is intended only for individuals who meet the legal age requirements for renting a vehicle. We do not knowingly collect personal information from children under the age of 13 (or the applicable minimum age required by law).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions become effective immediately upon publication on this page. Continued use of our Platform after updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or our data handling practices, please contact our customer support team through the Contact Us page available on eBookingHub.com.