Privacy Policy
Introduction
This Privacy Policy explains how eBookingHub.com collects, uses, stores, and protects your personal information when you access or use our Platform for searching, comparing, and booking car rental services. By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
To provide our car rental booking services, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Payment information
Rental Information
- Pickup and drop-off locations
- Rental dates and times
- Vehicle preferences
- Driver's license details (where required)
- Age and other eligibility information required by rental providers
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage and browsing activity
How We Use Your Information
We use the information we collect to:
- Process and confirm car rental reservations.
- Communicate booking confirmations, updates, and rental information.
- Provide customer support and respond to inquiries.
- Process payments securely.
- Improve our Platform, website performance, and user experience.
- Detect and prevent fraud or unauthorized activity.
- Send promotional offers and marketing communications where permitted by law.
Information Sharing
We may share your information with:
Car Rental Providers
To process and manage your vehicle reservation.
Service Providers
Including payment processors, hosting providers, analytics services, customer support providers, and other trusted vendors that help operate our Platform.
Legal Authorities
When required by applicable law, court order, or to protect our legal rights and prevent fraud.
eBookingHub.com does not sell or rent your personal information to third parties for their direct marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality and performance.
- Remember your preferences.
- Analyze website traffic and user behavior.
- Personalize content and promotional offers.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of the Platform.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information, including secure servers, encryption technologies, and access controls. While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Complete your rental booking.
- Provide customer support.
- Meet legal, tax, accounting, and regulatory obligations.
- Resolve disputes and enforce our agreements.
Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Correct or update inaccurate information.
- Request deletion of your personal data.
- Withdraw consent where applicable.
- Opt out of promotional emails and marketing communications.
- Request a copy of your personal information.
Children's Privacy
The Platform is intended for users who are legally eligible to rent a vehicle and is not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective upon posting the updated version on the Platform. Continued use of the Platform constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact our support team through the Contact page available on eBookingHub.com.